Want to Achieve True Language Mastery in your Business?
May 28, 2024

For over two decades, Fliss has worked with businesses worldwide providing PR and communications support – everything from crafting copy and preparing keynote speeches, through to assisting with Boardroom disputes. The Ultimate Advantage was born out of a burning desire to take this one step further…

Our overarching mission is to empower business leaders to communicate with absolute mastery. To dedicate even more time and resources to sharing valuable insights with even more businesses, organisations and individuals. 


Because we know that when management teams are truly empowered and authentic in their messaging, this empowers the team as a whole and better aids productivity, performance, and success. It’s the ultimate win:win!


Recruitment issues nationwide, a cost-of-living crisis, and ever-increasing company costs mean that it’s really tough for businesses right now. But it also means it’s more important than ever to have the best people by your side, all of whom are working towards the same collective ambition. And to be able to effectively and genuinely communicate with them – with influence, impact, and integrity. We’ve seen it time and again that it’s those businesses with truly great leadership that succeed. 


So, how do you achieve this? 


We can provide you with the tools and tactics to credibly and powerfully communicate – to confidently resolve Boardroom disputes, deliver a change management speech or keynote, leverage your personal impact, and more powerfully engage with your team. 


To date, we’ve supported a variety of businesses – from a global recruitment firm to a number of US-based Pharmaceutical companies, leading local authorities here in the UK, manufacturing and engineering businesses, and a number of those in emerging technology. 


We love creating bespoke sessions that provide real value, power, and mastery to your business. It’s an absolute privilege to see individuals truly transform how they communicate, and witness the benefits it brings to them, their teams, and their businesses. So, if you need support to enhance or revolutionise the way you use communication in business, get in touch and let’s have a chat. 

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By Felicity Wingrove August 13, 2024
Storytelling is certainly a powerful art - both in the creation of intentional stories released into the world to entertain, enthuse, or inspire, and in the internal dialogue which has evolved to keep each of us safe. But it also holds significant weight as an effective corporate communication tool… We recently shared our insights about the importance of determining your truth in amongst the truth when it comes to the tales we tell ourselves as a response to the world around us. But once this has been mastered, storytelling can help you to further connect and engage – whether at Board level or communicating with your entire workforce.
By Felicity Wingrove July 10, 2024
From early childhood we’re taught the ancient art of storytelling. We start with ‘once upon a time’ and end with ‘happily ever after’, and we carry on telling ourselves stories as we grow and step into the world around us. But they don’t always serve us well. And that’s in large part because we’re each so unique and we view the world through our own personal stained-glass window sunglasses. Each pane of glass has been shaped and coloured by our own lived experiences, the culture in which we were raised, and the many ‘truths’ we’ve been taught along the way. And these impact how we interpret, respond and react to the stories we’re told, and that we tell ourselves. We read into a person’s intent, decipher what they ‘really’ mean, or work to sense what’s coming next. It’s all perfectly natural and it’s ultimately how our brain has evolved to keep us safe, but it’s rarely the truth and very much more often our truth. Take a lunch with friends as an example. Imagine walking into the restaurant and seeing them all together over the other side of the room, laughing and having a great time. You walk towards them and as soon as they see you, they fall quiet and look a bit awkward. You could make that behaviour mean that they were talking about you, or that they were planning a surprise birthday party for you. Neither may be the whole truth but just think about how you’d act if you believed either of those stories, how your friends would respond, and how the end of that lunch might look and feel… So few of us realise that our inner narrative doesn’t come from a neutral place, instead, just like our stained-glass sunglasses, it’s moulded by our experiences, self-image, and personal filters. And this is ever-applicable in the corporate world too. Two individuals receiving the exact same email, can have wildly different interpretations, and that comes down to their filters and how they read or process it. When we assume the intent behind a message based on our inner storytelling narrative, it absolutely impacts our response to that message. Our reaction may be defensive, potentially leading to a negative exchange that may have been completely unnecessary in reality. So always pause. And bring conscious awareness to anything that a communication (regardless of its form) brings up for you, and then ask yourself if the messaging you took from it was the truth, or was it your truth?

Download our guide to learn the five secrets to compelling communications.

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